Yes! Gift vouchers are delivered by email to the purchaser, who can then print them or forward them via email to the recipient. You can purchase a gift voucher here!

Vouchers are redeemable via the website and in the gallery. They can be redeemed by overseas customers, but they will need to contact us directly for a manual order. Vouchers are valid for three years.

If you have a voucher that was purchased prior to 2019, this now has an updated expiry date of June 1 2027.

We offer an exchange within 2 weeks of purchase for all framed artworks (excluding custom framing), provided the goods are returned to us in their original condition and you have proof of purchase. If you do not have the tax invoice as proof of purchase, you may be able to offer contact details of the person who bought the piece, and we can search for it in our system. You may exchange for another item, or we can provide a credit note that is valid for three years.

Unfortunately, we do not accept returns or exchanges for unframed artworks, custom framing, original artworks, books, and objects. We also do not offer a cash refund for change of mind. Contact us if you have a question about returns.

• We accept all major credit cards as well as Afterpay for online purchases. We are unable to accept payments by PayPal, wire transfer or cheque.

All of our prices include the 10% Australian GST (Goods and Services Tax) which is included in the final price. If you are travelling out of Australia, you can claim this tax back at the airport upon presentation of the goods and invoice, provided you have spent a minimum of $300.

If your purchase is being shipped internationally, you are responsible for paying any additional local taxes and duties on arrival (if applicable), as calculated by the country the parcel is shipped to. Please note international shipping may incur additional duties & taxes fees at the customers expense, as per the customs and importation policy of the destination country. Please refer to your national border force website for more information or get in touch at mailorder@outregallery.com for assistance.

We happily offer a lay-by/lay-away/payment plan on all prints and original artworks. This can be a great way to lock in an artwork that might be limited or about to sell out – or just a good way to pace your payments. For original artwork, we require a 50% deposit. For objects and prints (both framed and unframed), we require a 30% deposit and prefer fortnightly payments. Please present your order details and/or proof of ID upon collection. If you require someone else to collect your lay-by on your behalf, please contact the gallery prior to collection and providing the the customers details.

All forfeited or cancelled lay-bys incur a storage and admin fee equal to 25–50% of the total value. Lay-bys not finalised by the due date will be returned to stock without notice. If you have an overdue lay-by, please contact us to discuss your options.

Lay-by Periods For artworks valued:
$200 - $400 = 1 month
$400 - 700 = 6 weeks
$700 - $1000 = 2 months
over $1000 = 3 months

Once you submit your order via the secure online shopping cart, your card will be charged and we will process the order at our gallery. In the case of exhibition works and pre-orders, we will charge your credit card ahead of time to secure the work and dispatch after the exhibition is complete or once the pre-order item has arrived. We offer delivery, as well as local pick up.

Yes! You'll just need to select Click & Collect from either our Melbourne CBD or Fitzroy gallery when purchasing online.

You will receive a confirmation email once your Click & Collect order is received. We will send a follow up email to notify you when your order is ready for collection.

If the artwork is in stock at the nominated gallery, your order will usually be ready by the next business day. If the artwork needs to be framed, the turnaround time will be approximately 2 weeks. We will always let you know if this is the case. 

We use Australia Post, Star Track (Australia Post's courier service), and IAS Fine Art Logistics.

Please note that you will be required to provide a signature on delivery.

We certainly do! You will receive a notification upon checkout if you are shipping to an international address. You can then send us your expression of interest, and we will organise a shipping quote for you. (This varies depending on the item and your location.)

Please note that we are subject to certain restrictions when shipping international parcels, and some artworks may be too large or fragile to ship. We also offer a service where we can package your artwork for travel at a charge, so that you can take it yourself on your flight home. We do require at least 24 hours notice for this service.

Shipping prices vary according to the size and weight of the artwork, and whether it is being shipped within Australia or internationally.

For domestic orders, your shipping fee will be calculated upon checkout.

For international orders, we are happy to provide a quote for you.

All artworks are insured for their declared value. Please contact us if you have any further questions regarding insurance.

We offer a specialised service for the packaging and shipment of artworks. Our staff are trained in fine art packing and freight. We use layers of bubble wrap and telescopic picture box cardboard to package your orders.

If your item is in stock, orders are usually processed and dispatched within 2-3 business days. There may be delays during busier times. Domestic delivery usually takes between 2-6 business days. (For more information, please refer to Australia Post and Star Track.)

Pre-orders and restocks are sent once the item has arrived at the gallery. The estimated arrival date of pre-orders is usually stated on our website. We will let you know if anything changes with your order.

In the rare instance this occurs, please contact us as soon as possible and we will assist you. Retain all original, damaged packing materials.

AnswerWe will notify you when your order has shipped, and send a tracking number to follow the progress of your delivery. Please note that the tracking number may not be active until after the item has been despatched, usually 24 hours after the day we issue it to you. Contact us if you have any trouble tracking your order.

Please note that while we take the utmost care with packaging our orders, and ship them as swiftly as we can, once the parcel is off our shores it is in the hands of the destination country's postal service.

If you experience any delays with your parcel after it has left Australia, your best course of action would be to lodge an inquiry with your local postal service.For parcels shipped to the United States, the United States Postal Service (USPS) may from time to time subject random parcels to a customs check. The goods may be confiscated or require the presentation of an import permit before being released. In most cases, if any of the above occurs, you should receive a letter notifying you of any required action. This clearance process can take up to 15 business days, a time frame which is outside the control of Australia Post.

If your parcel has been missing for more than 30 business days, we are happy to lodge an inquiry with Australia Post on your behalf.

Yes! We are always on the lookout for new artists. We are happy to preview your work via email. We welcome links to your website, Instagram and/or PDF portfolios – but no large email attachments, please. We go through every single submission. However, as we are approached by many artists every week, we don’t necessarily have the resources to critique or provide feedback on your work. We thank you for your understanding.

Please bear in mind that we plan our exhibitions 1-2 years in advance and currently have a full roster of artists. If you think you would be a great fit for the gallery, let us know in what capacity you would like to contribute your work (ie. exhibiting original artwork, wholesaling prints/pins, etc). Please also carefully look through our current artworks to see the kind of work we showcase at the gallery.

Please know that there are many factors that dictate who we represent, and a rejection from us is no indication of the quality or integrity of your work.

We send out a newsletter 1-2 times a month with news of upcoming shows, new prints and other notable items and events in our galleries. Sign up to the newsletter here.

We generally offer original artworks when we have exhibitions. As originals are highly prized and sought after, these often sell very quickly. We keep waiting lists for our artists, and offer a preview to those on the list before show openings. Contact us if you see a piece you're interested in, or if you'd like to be placed on a waiting list for an artist.

An original artwork is any one of a kind or series of images an artist has approved as original artwork. A limited edition print is a copy of an original piece of art that is printed in a limited number. Open edition prints are copies of original artworks that can be reproduced indefinitely.

From the French verb “to spray”, the word giclée (zhee-clay) is used to describe a digital state-of-the-art fine art printmaking process. Giclee prints are created using a high-resolution high quality inkjet style printer. Images or paintings are carefully scanned and reproduced using stable pigment-based inks.

Giclée are printed on a variety of substrates or mediums, the most common being watercolour paper or canvas. The process lends high archival stability.

A serigraph is a silkscreen process, printed by hand using silk screens. There is a separate screen used for each individual colour. Each colour is mixed to the artist’s specifications. Ink is squeegeed through the screen (which is a kind of stencil) and onto the media. Due to the labor involved and the life of the screens, smaller edition sizes are the norm.

Serigraphs are especially great for replicating sharp edges and bold, flat colour.

An Artist‘s Proof (sometimes marked as A/P or AP) is exactly the same as a limited edition print. It is the same image, from the same print run, printed on the same paper.

Before the advent of modern technology, the artist would pull every tenth print from the press during printing and examine it personally for quality control. Since these prints had been handled by the artist and personally approved, they were called Artist’s Proof prints. Artists would often keep these as part of their personal collection.

The tradition of numbering 10 percent as Artist’s Proofs continues. Because of their restricted number, some artist’s proofs are sometimes sold at a premium. Many collectors value APs for these reasons.

Modern printing methods mean that Studio Proofs are printed to the exact same quality and specification as limited edition prints and APs.

We are currently not advertising for any positions, but please feel free to send us your CV and relevant work experience so we can keep it on file for future job openings.

Not at the moment. We really appreciate that people might like to come and work at the gallery, but for the most part we have a tight knit team without the capacity to supervise nor train interns, students on placements or volunteers.